Christian Gittings Online CV

[Contact me]

An enthusiastic administration and IT Professional who is well organised, thorough, dependable and has a positive can-do attitude, who completes any given task, with a strong customer focus.  I also have experience in working with confidential and legal documents. Looking for a fulltime position within IT, administration or customer services, If you have a postion for me or you require more information please use the contact me link above

Key Skills

·  Administration – Filing (electronic and physical), scanning

· Data Entry

· Reception

· Time Management

·  Research

· Computer Commissioning

·  Computer Commissioning

·  Microsoft office – Word, Excel, PowerPoint,

· IT support and Training for staff and clients

· CRM (customer Management systems)

· Data Bases

· Website design and maintenance

· Customer service

Work History    

Breathe New Life, Volunteer Technical Team (Podcast Editor) 2012 – Present

Duties include:

  • Editing sound files
  • Managing Soundcloud and Uploading Files
  • Setting up and Operating AV and Sound system equipment
  • Producing AV Presentations

Angard Staffing (Royal Mail). Seasonal Mdec Keyer (Data Entry
2015,2017,2018,2019

Duties include:

  • Providing support to the automated mailing systems by Inputting Data such as Addresses and postcodes the system is unable read plus Resolving system problems to ensure mail gets to its destination
  • Working to tight deadlines in a fast pace environment
  • Helping to train new staff

Brook Street (HMCTS), Administration Officer 2019

Duties include:

  • Processing Applications for Civil Court cases
  • Checking documents,
  • Emailing Clients to gain further information if necessary, about application
  • Other administration duties necessary to process to application

PB Recruitment & Training Ltd (Ryman (TPRG)), Customer Service Advisor
2018

Duties include:

  • Handling Incoming calls
  • Taking orders from customers over the phone using Маgеntо(CRM),
  • Tracking customer orders either electronically or contacting stores and delivery agents by phone to obtain the information needed by the customer
  • Updating CRM or other Customer information systems when needed

Randstad (Iron Mountain), Administration Operative (Data Centre Specialist 2017

  • Prepping documents for scanning

Service Care Solutions (Stoke on Trent City Council) Team Support (Administration)
2016-2017

Duties include:

  • Inputting data onto bespoke filing systems, and databases
  • Scanning and uploading documents to the system to ensure documents could be filed as needed
  • Filing and Archiving paper-based files/legal Documents
  • Sending minutes and reviews to clients
  • Created new business processes.

Wama Children of Uganda, Volunteer Web design/webmaster
2011 -2016

Duties include:

  • Managing Servers
  • Maintaining, Designing and Building Websites
  • Managing social media

DWP,Digital Assistant 2016

Duties include:

  • Worked in the reception area, advising clients
  • Assisting clients in the use of computer systems
  • General administration tasks such as photocopying.

Brook Street (HMCTS), Court Usher 2016

Duties include:

  • Assisting court users and visitors throughout each case
  • Preparing the court room for each session

Caudwell Children,Design and Funding application team 2015

Duties include:

  • Using databases and bespoke customer management systems
  • Processing applications for funding
  • Using Photo Matrix Software (photo database software)
  • Filing and Scanning

Marks 4 Training, Publications Administrator 2012

Duties include:

  • Handling inbound and outbound phone calls
  • Producing Publications and writing articles for newsletter
  • General Administration such as Photocopying and filing
  • Research

The Ethical Computer Company, Technical Volunteer 2011-2013

Duties include:

  • Selling products
  • Research
  • Assisting Clients to use computer systems
  • Repairing and rebuilding computer equipment

Prior to this I worked with Siemens IT Services, Leicestershire County Council, Earl Shilton Library, De Montfort University, William Bradford School, British Rail, Work-Link and various charities.

Duties Include:

  • Administration, Training Clients, IT Support, Computer Commissioning, Customer Service, Research and Producing Publicity Material
  • produced and edited a promotional video

Education and Training

De Montfort University 2003-2007

  • Bsc (Hon) Computing (3rd class)

Finance and Business Management school 2018 – 2019

  • AAT Access to Business Skills Level 1
  • AAT Book Keeping Level 1

Pathway Group 2019

  • Personal Development for Employability Skills Level 1 (includes Customer Service Level 1)
  • Customer Service Level 2

Learn Direct 2014

  • City and Guilds Customer Service Level 1
  • City and Guilds Call Centre Operations Level 1
  • City and Guilds Dealing with complaints Level 1

Newcastle under Lyme College 2014

  • City and Guilds award in Education and training level 3 (PTLLS)

Marks 4 training 2012

  • NVQ Business administration level 2

Stoke on Trent collage 2012 – 2013

  • Functional Maths level 2

Leicestershire county council 2010 – 2011

  • OCR Level 2 English and key skills in communication Level 2

Hobbies and interests

I am interested in Photography both still and video.  Also interested in art, history, computers and technology. My achievements include a sky dive to raise money for a charity who help people with debt.

References

Reference are available on request