My Online CV

to contact me please follow me on LinkedIn


I am an enthusiastic person who enjoys working with customers, I am also well organised, have an eye for detail, thorough, dependable and professional; I possess a positive can-do attitude and like to complete any given task, with a strong customer focus and have experience in working with confidential data. I also have experience in working in a technical IT support environment and administration.

I have worked to tight deadlines and cope well under pressure, with abilities to work within a team or on own initiative. I am a good analytical problem solver and have, the ability to form good professional relationships with customers and colleagues.

As you will see from my CV I have a Bsc (hon) in Computing, City and Guilds in Education and Training level 3, NVQ level 2 in Business Administration and strong IT Skills and technically minded, I also have administration experience, such as Microsoft Office, Strong Excel skills, filing, post room operations, scanning, application processing, scan reading, data entry, photocopying, taking telephone calls. typing letters and other administration, duties and also IT support.

I also have an OCR key skills level 2 in Communication (English), City and Guilds Functional Maths level 2 both of which are equal to GCSE grades A-C and City and Guilds level 1 in Call Centre and dealing with complaints.

I work well under pressure, I have an attention to detail I notice things other people don’t, I am also flexible, in the sense, I can work on my own or as part of a team. I am reliable in getting things done on time, willing to learn new things and I have the ability, to quickly teach myself things in the sense of using computer packages for the first time.

Work Experience

  • Breathe City Church Oct 2012 – Present
    Technical team (podcasting, sound, AV).
    Helping a technical team in my church, editing audio and podcasting (While working on the Technical Team I have also gained Experience of using Mixing Desks, setting up PA Systems and Producing AV Presentations)
  • Royal Mail/Angard Staffing, Nov 2017 – Dec 2017 MDEC Keyer
    Data Entering addresses and postcodes of handwritten mail, to assist the AI in the MDEC computer system, sorting out any problems with the address, the AI cannot deal with, so the mail can be sent on way to its destination
  • Iron Mountain / Randstad May 2017
    Administration Operative (Data Centre Specialist)
    prepping documents for scanning.
  • Stoke on Trent City Council/Service Care Solutions June 2016 – Mar 2017
    Team Support

    Working with Stoke City Council, children’s services, dealing with confidential and legal information and documents. Main duties include data entry, retrieving information from databases, filing both electronic and Physical, archiving files, scanning, sending out Minutes of meeting to clients through post or secure portal, Setting up Mail Merge systems, plus general administration duties.
  • Wama Children of Uganda July 2011 – Dec 2016
    Volunteer Web design/ webmaster
    I have designed and built website along with blog, for a Ugandan charity that helps children, I also maintain the site for them and update when necessary
  • DWP June 2016 Digital Assistant
    Work Experience with the Department of Works and Pensions Longton Jobcentre, working on the reception, booking in clients, General administration, assisting customers to use computers for Job search and other jobcentre activates
  • Brook Street Apr 2016 Court Usher
    Paid work trail with Ministry of Justice HMCTS (Her Majesty’s Courts and Tribunals Service) as a court usher, shadowing Court ushers, sitting on court sessions, helping to prepare courtrooms ready for court sessions and clearing rooms at the end of court sessions
  • Royal Mail/Angard Staffing, Nov 2015 – Dec 2015 MDEC Keyer
    Data Entering addresses and postcodes of handwritten mail, to assist the AI in the MDEC computer system, sorting out any problems with the address, the AI cannot deal with, so the mail can be sent on way to its destination
  • Caudwell Children, May 2015 – Nov 2015 Applications and Design Team Working with a national children’s charity, processing applications, scanning, scan reading, data entry, and general administration duties. As well as working in the Applications, I work in the Design Department, providing a support role to the design team, Processing and tagging photographs using photo matrix software, folding cards, and other design production tasks.
  • The Ethical Computer Company Dec 2011 – Feb 2013,
    Technical Volunteer
    Working in a busy retail environment, my duties include stripping computers down to rebuild ready for resale, buying and selling of computers and dealing with donations. Part of my role is to help our customers with computer repairs and computer training. Offering advice and guidance to our novice customers as well as more technically minded customers.
  • Marks 4 Training July 2012 – Oct 2012 Publications Administrator
    During my placement, my duties include, compiling information for a business newsletter, which was both online and sent to local businesses. I was responsible for researching local events, places to job search, within the area of Stoke-on-Trent and Staffordshire. To write articles to be published in this newsletter, plus general administration duties, such as filing, photocopying, using telephones, writing letters, and other office related duties.

My Full CV

  • Prior to this I worked with Leicester County Council, Earl Shilton Library, De Montfort University, William Bradford School, British Rail and Various charities, duties Included Administration, IT Support, Computer Commissioning, Customer Service, Research and Producing Publicity Material


  • De Montfort University 2003–2007
    BSC (HON)/HND computing graduated third class.
  • Finance and Business Management School
    AAT Access to Business Skills
  • Newcastle-under-Lyme College 2014-2014
    City and Guilds award in education and training level 3 (PTLLS)


  • Learn Direct 2014-2014
    City and Guilds Customer service level 1, City and Guilds Call Centre Operations level 1, City and Guilds Dealing with complaints level 1
    • Stoke on Trent College 2012-2013
      City and Guilds Functional Maths level 2
  • Marks 4 Training 2012–2012
    NVQ business administration level 2
  • Leicestershire county council 2008–2011
    OCR maths level 1, OCR key skills level 2 in communication, OCR English level 2, awarding Hazard awareness level 1
  • North Warwickshire and Hinckley College 1991–1997
    National Diploma in Information Technology, City and Guilds in Micro-Business Applications. GCSE`s English (D) and Computer Studies (D), BTEC First Diploma in Information Technology

Hobbies and Interests

My hobbies are photography both still and video, I produced and edited a video for Hinckley Council for volunteer services, I am also interested in art, history, computers and technology. My achievements are I have done a skydive to raise £400 for a charity called Christians against poverty. I also designed a webpage for Earl Shilton Parish Church, which was reviewed in the local paper.


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